COVID-19 and Spas - The CDC says that proper operation, maintenance and disinfection of pools and hot tubs should remove or inactivate the virus that causes COVID-19.

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Answers to Basic Spa Questions



Waterline Build-up

What is it?

A greasy coating on the walls along the waterline of the spa is evidence that there is a saturation of undissolved materials in the water while a ring of rough patches may be a sign of scale. Most of the time, oils and lotions that enter the water via soakers can cause the greasy build-up and scale conditions are due to water balance issues. Please visit the Scale troubleshooting section for more info on that problem.

To remove waterline build-up:

To prevent waterline build-up:

  • Add Natural Spa Enzyme​ to your routine maintenance routine to help keep surfaces cleaner
  • Chemically clean filter every 4-6 weeks

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We want you to feel confident that you are using the best products and doing the right things to create a relaxing and enjoyable spa experience.

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